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Table of Contents : 

• Introduction 
• Initial Setup
• Daily Use
• Changing or Losing Your Phone

• Security Recommendations

   

Introduction :

To better protect your IPAG account and your personal data, IPAG is enabling Multi-Factor Authentication (MFA) for all Microsoft 365 accounts.

MFA adds an extra verification step when you sign in. This means that even if someone discovers your password, they will not be able to access your account without your approval using your mobile phone.

This additional security helps protect access to all IPAG services, including:

• Outlook (email)
• Microsoft Teams
• Microsoft 365
• Moodle
• IPAGORA
• All other applications that use your IPAG account

The setup only needs to be completed once and usually takes just a few minutes.

Initial Setup

This procedure links your IPAG account to the Microsoft Authenticator application installed on your mobile phone.

1. From a computer, sign in to one of the IPAG applications (Outlook, Teams, Word, etc.) or an IPAG website (IPAGORA, Office, etc.).

2. Enter your IPAG email address ( ***@ipag.fr ), then click "Next" :

3. Enter your password, then click "Sign in" :

4. Click "Next" :

5. Download the Microsoft Authenticator application on your mobile phone :

6. Click "Next" :

7. A QR code is displayed on your computer screen :

8. On your phone, open the Microsoft Authenticator application, then tap "Continue" :

10. Tap "Scan a QR code", then use your phone to scan the QR code displayed on your computer screen :

11. If the message "Allow Authenticator to send you notifications?" appears, tap "Allow" :

12. Microsoft Authenticator is now configured and linked to your IPAG account :

Daily Use

Microsoft may occasionally ask you to verify your identity when you sign in.

1. After entering your email address and password, you may see a screen similar to the one below :

2. Open the Microsoft Authenticator application on your mobile phone, enter the number displayed on the previous screen, then tap "Yes" to confirm that you are signing in :

3. Once your identity has been verified, you will be signed in automatically.

Changing or Losing Your Phone 

Your mobile phone is used to verify your identity when you sign in. If you change your phone or no longer have access to it, you will need assistance to continue accessing your IPAG account.

Please contact the IPAG IT Support : https://zen.ipag.fr/hc/fr

The IT Support team will reset your authentication method so that you can link your new phone to your IPAG account.

Security Recommendations

• Never approve a sign-in request that you did not initiate.

   

• If you receive a sign-in approval request when you are not trying to sign in, reject the request immediately and contact the IPAG IT Support.

   

• Keep your mobile phone with you at all times, as it is an important part of your account security.

   

• If you change or lose your phone, contact the IPAG IT Support as soon as possible so your authentication method can be reset.